Property Management
Personal responsibility for your property.
We take full care of your HOA or rental portfolio – from utility statements and maintenance to owners' meetings. Personal, transparent and supported by our CASAVI client portal.
HOA Management
Personal support, clear responsibilities and reliable processes: every community is assigned a dedicated property manager at our firm, supported by accounting and the wider team. We take care of the commercial management, prepare owners' meetings and resolutions, and coordinate maintenance and refurbishment measures. We obtain and compare quotes, manage specialist contractors and prepare the necessary decisions for the community in a transparent way. Our client portal makes key documents and information centrally available. At the same time we remain personally available – including weekends and public holidays for urgent technical emergencies. Our aim is not only smooth day-to-day operations. We also keep an eye on upcoming measures, costs and the long-term value of your property.
Rental Management
A rented property should simply work – without you having to deal with incoming payments, operating costs, tenant enquiries or coordinating tradespeople. We handle the ongoing commercial and technical management of your rental property and act as the central point of contact for tenants and service providers. We keep an eye not only on day-to-day operations but also on the long-term value of your property.
Digital where it improves processes. Personal where it matters.
With our CASAVI client portal, key documents and information are available centrally. Requests and damage reports can be submitted in a structured way. Your personal property manager still remains available by phone and email.
- Documents available at any time
- Information in one place
- Structured damage reports
- A personal point of contact
Which communities are we right for?
We are a particularly good fit for communities that value a dedicated contact person, transparent processes and the proactive preparation of necessary decisions. Our regional focus is Frankfurt and the Taunus region. To ensure personal support, we only take on properties within roughly 40 km of Bad Homburg.
You decide. We organise the transition.
- 1
Introduction & quote
We review the key details of your community.
- 2
Appointment
Your community resolves to appoint us as manager.
- 3
Handover
We coordinate the takeover with the previous manager.
- 4
Setup
Accounts, master data, contracts and the client portal are set up.
- 5
Start
Owners and contractual partners receive their contacts and all necessary information.
Need a quote for managing your property?
Request management quoteProperty management in your town
We manage properties within roughly 40 km of Bad Homburg. For our core locations you will find dedicated pages with details on local management.
Frequently asked questions about property management
- Which regions do you cover?
- We have deliberately chosen a regional focus and only manage properties within roughly 40 kilometres of our office in Bad Homburg. Our core area covers Bad Homburg, Frankfurt, Oberursel, Kronberg and Königstein as well as the Hochtaunus and Main-Taunus districts.
- What types of property do you manage?
- We look after homeowners' associations (WEG), rental properties, mixed-use buildings, commercial real estate and listed heritage properties.
- What does commercial management include?
- This covers service charge and operating cost statements, accounting, payment transactions, the annual budget, preparing and running owners' meetings as well as ongoing communication with owners and tenants.
- What does technical management include?
- Regular property inspections, coordination of maintenance and repair work, obtaining and reviewing contractor quotes, managing refurbishment projects and emergency availability seven days a week – including weekends and public holidays, from 7:30 to 22:30.
- How do I get a quote for managing my property?
- Through our \"Management enquiry\" form we collect all relevant property data and prepare an individual, non-binding offer — usually within a few working days.
- What sets Immobilien Storch apart from other property managers?
- Dedicated property managers instead of a call centre, transparent statements, a modern client portal and a certified manager (§ 26a WEG) — personal, regionally rooted and reliable over the long term.
- How quickly do you respond to enquiries?
- Incoming matters are usually reviewed and prioritised within one working day. Urgent topics are handled with priority. In emergencies we can be reached daily from 7:30 to 22:30 – including weekends and public holidays.
- Does our homeowners' association get a dedicated contact?
- Yes. Every association we manage has a dedicated property manager who knows the building and its ongoing topics. Accounting and the wider team provide support in the background. For more complex matters, management is directly involved.
- How does switching property managers work?
- You make the decision – we organise the transition. Once appointed, we coordinate the handover with your previous manager, take over the required master data, contracts and accounting records, and set up accounts, the client portal and internal responsibilities. Before management begins, we inform owners and contract partners about the new contacts.
- Which documents do you need for a quote?
- For an initial assessment we mainly need the declaration of division or community rules, the current annual statement and budget as well as the latest minutes of owners' meetings. Information on pending legal disputes, insurance claims, major maintenance or refurbishment measures and other special topics is also helpful.
- How does the client portal work?
- Our CASAVI client portal makes key documents, statements, minutes and information centrally available in digital form. Owners can submit requests and damage reports in a structured way and access important information in one place. The portal complements personal contact: your property manager remains available by phone and email.
- Do you also take on associations with open statements or refurbishment issues?
- In principle, yes. Open topics are common when changing property managers. What matters is that they are disclosed transparently before the contract begins. Together we clarify which statements, warranty questions, maintenance measures, insurance claims or legal matters are still open and how they can be addressed in a structured way after handover.
- How do you handle emergencies?
- For urgent technical emergencies outside regular office hours, our clients have access to an emergency number daily from 7:30 to 22:30 – including weekends and public holidays. That way someone is reachable whenever damage cannot wait until the next working day.